Hybrid solutions: ABP supports the complete equipment lifecycle

ABP Induction unites the best of both service worlds: The digital solutions and classic services are truly impressive in combination as hybrid solutions. ABP Induction now offers various packages to optimally support the entire lifecycle of companies.

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C1, C2 and C3 – this is how the different service levels are related in the overall context at ABP.

Because ABP Induction can offer hybrid solutions covering the entire lifecycle of the systems by combining service and digital tools. Conventional products such as installation and commissioning, repairs and spare parts as well as modernization are all combined with digital solutions such as the ABP Portal, digital Expert on Demand, the ABP Intelligence apps and the ABP Virtual Academy.

Conventional Services and Digital Solutions

The concept is based on the well-established Circle of Service, which is comprised of levels C1, C2 and C3. C1 refers to installation and commissioning: This way customers directly benefit from their investment. ABP Induction’s C3 service team provides support during the complete commissioning phase of the system and trains employees to operate systems productively and efficiently.

C2 deals with repairs and spare parts. The most important thing about C2: The productivity of the system is guaranteed. Preventive maintenance contracts also pay attention to the wear and tear of parts. In addition, we also offer round-the-clock customer service. Finally, C3 refers to modernization. This makes it possible for customers to remain successful in the future, because C3 takes aspects such as modernization, overhaul and audits into account.

So, why do we combine classic services and digital solutions? Because hybrid solutions are the ideal way to achieve both competitive advantages and increased performance. For instance, we integrate on-site customer service with the remote “Digital Expert on Demand” solution, and we combine on-site maintenance and ABP Intelligence. We also provide upgrades for DICU 3 and Prodapt in conjunction with ABP Intelligence.

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Upgrade, remote and intelligence – that’s how it all fits together at ABP Hybrid Solutions.

All of our services are combined in various packages. How does this benefit the customer? Regular services can be planned, in terms of time as well as financially. At the same time, this also results in a higher availability of the systems, lower maintenance costs, lower investment costs and higher productivity.

Information

If you have any questions about Hyrid Solutions:
Markus Fournell, ABP Induction Systems GmbH 

VP Global Service & Digital Products
Phone: +49 231 997 2357
Cell: +49 172 9578531
markus.fournell@abpinduction.com

Reliable coil repair for foundry operations

To ensure that a system is quickly available again, that it offers the best possible operational reliability for the user and guarantees efficient operation of the system, ABP Induction is expanding its Complete Customer Care service package to include coil repair in metal processing companies. ABP has developed an all-round package that enables the best possible planning and implementation of coil repair: The full service program includes scheduling, collection, repair and delivery in a single package.

Perfect coils in the ABP oven system

Time is money – now more than ever. This is why ABP not only ensures the highest possible system availability with our new digital solutions, but ABP also wants users to be able to restart the machines quickly in the event of repairs. The new full service program for coil repair is designed for that exact purpose.

Fixed price and deadline guarantee for coil repair

The experts at ABP Induction plan the downtime, collect the coil, repair it and deliver it directly back to the user. ABP offers this at a fixed price and with deadline guarantee. And if the ABP specialists do happen to fall behind schedule, that shouldn’t be to the detriment of the customer: Per day of delivery delay – measured against the repair time agreed in advance – ABP will reimburse 1 percent of the agreed repair price of the coil up to a maximum of 5 percent per order.

Coil repair – how it works

Depending on their condition, the coils pass through various steps as part of a repair order. These include, for instance, cleaning incl. stripping of the coil plaster and the intermediate layers. The ABP experts carry out various measures, such as stress-free annealing, sandblasting, straightening and reworking of the soldered joints or repair of defective areas using the proven ABP three-ring soldering technique. Subsequently, the process continues with multiple insulation coating, application of the inter-winding insulation in the wet insertion process and sheathing with Isoplan and silicate fabric. At ABP, the offered repair services are of the highest quality and can be completed quickly. All servicing work is documented with a test protocol, which includes a flow and pressure test as well as an insulation test. Modernization allows used coils to be brought up to the latest state of the art.

DOWNLOAD All information is summarized in this information flyer!

Information

If you want to know more, please ask: 
Markus Fournell, ABP Induction Systems GmbH 

VP Global Service & Digital Products
Phone: +49 231 997 2357
Cell: +49 172 9578531
markus.fournell@abpinduction.com