When do I get an alert?

You will get an alert when you have one of our ABP intelligence applications installed.

If it is detected an abnormal behavior of your equipment. The applications will generate an alarm and create a service ticket in the portal if the equipment is linked to myABP. When an alarm is generated an automatic email is sent to all service managers registered in the portal.

If your equipment is not connected to myABP the alarms will be displayed on the UI of the edge computer but no notification will be sent.